| Experience | 1-3 years |
|---|---|
| Location | Remote (India) |
| Type | Full-time |
Classcard is a fast-growing SaaS platform that empowers academies and class-based businesses to streamline scheduling, bookings, payments, and student communications. From dance schools to sports clubs and tuition centers, we serve clients across the UAE, APAC, EMEA, and Africa.
Our Mission: To simplify operations for educators and coaches so they can focus on what matters—inspiring students.
Our Culture: Collaborative, data-driven, and customer-obsessed. We value creativity, ownership, and a growth mindset.
As a Customer Support Executive, you’ll be the primary point of contact for our customers and play a critical role in shaping their experience with Classcard.
Your responsibility is not just to resolve issues, but to understand customer problems deeply, guide them clearly, and ensure they feel supported at every step. You’ll work closely with internal teams to surface feedback and help improve the product over time.
This role is ideal for someone who enjoys helping people, solving problems, and working closely with real users.